Visitor
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1 Message
Coaxial Cable
I just moved into a new apartment. The apartment does not have a coaxial cable and I need someone to come to set one up. How can I do this?
Visitor
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1 Message
I just moved into a new apartment. The apartment does not have a coaxial cable and I need someone to come to set one up. How can I do this?
EG
Expert
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115.5K Messages
2 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityAldrik
Official Employee
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2.4K Messages
1 hour ago
Thank you for reaching out to us @user_lxnjpu! We appreciate you for moving this concern to our Customer Service Help section @EG!
Our team can certainly assist with scheduling a technician to install a coaxial outlet. Before the appointment, we may need a written letter or printed email from your apartment management approving the installation. Could you please send our team a direct message with your full name and full address? To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.
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