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user_bspkyt
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Monday, April 20th, 2026 8:31 PM

Coaxial cable not buried, unsafe

Months ago, a coaxial cable was laid above ground in the backyard stretching from the Comcast cable box behind address [Edited: "Personal Information"] approximately 100'ft.

People trip on it!

It needs to be removed or buried before grass mowing begins this week, April 22, 26.

No idea if Comcast or another party connected it.

Please inspect soon.

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Updated 

16 hours ago

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XfinityQue

Official Employee

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580 Messages

16 hours ago

 

user_bspkyt, hello there and thanks for reaching out. Oh no! That is not safe and we should get onto that soon as possible. I am hoping we are able to get it handled before those dates. I am happy to be of assistance. Can you please send us a DM? You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and complete service address to help us locate your account. Let me know if you have any questions. 

 

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