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user_6et4ar
1st Topic

1 Message

Tuesday, March 25th, 2025 11:03 PM

Coaxial cable is broken

The coaxial cable connecting my house to the power pole is busted and I need it to be repaired/replaced

Question

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Updated 

28 days ago

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user_mhrhx3

6 Messages

28 days ago

If you can run the xfinity app and troubleshoot, it will be the fastest resolution to your issue.  I wish you the best.

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XfinityVictor

Official Employee

 • 

1.3K Messages

28 days ago

 

user_6et4ar Hello, I am happy to be of assistance. Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions. 

 

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