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Tuesday, April 2nd, 2024 3:47 PM

Closed

Coaxial cable / internet cable installation

I recently moved and transferred my service but just realized there is no cable to connect my modem . How would I got about scheduling a  cable installation and how much would it be ? 

Official Employee

 • 

2K Messages

1 year ago

 

user_qgq2u6 Thank you for reaching out via our Xfinity Community Forums. I would be happy to assist you in setting up an appointment for a technician to come and install the necessary cable connection. The cost of an installation may vary depending on your specific situation and any applicable fees. However, a professional installation is typically $100. To get started, please send our team a Direct Message with your full name, the name listed on the account (if different), and the service address associated with your account. 
 
To send a "Direct Message" message:
Click "Sign In" if necessary
Click the "Direct Messaging" icon at the top of the page (looks like a text bubble)
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list that appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it

 

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