Visitor
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1 Message
Coax outlet
I do not have a coax outlet in my house. It looks like there maybe a cable outside but it’s not ran inside.
Visitor
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1 Message
I do not have a coax outlet in my house. It looks like there maybe a cable outside but it’s not ran inside.
EG
Expert
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121.8K Messages
3 days ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityAldrik
Official Employee
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2.8K Messages
3 days ago
Thanks for reaching out @user_d845b3! If there isn't currently a coax outlet inside the home, but you can see a cable outside, it's possible the home either never had an interior outlet installed or the previous wiring was removed.
Are you looking to start new service, move existing service, or activate equipment that you already have? If so, a technician may be needed to install or activate a coax outlet inside the home if one is not already present.
If you're trying to activate the equipment, we highly recommend using the Xfinity app to attempt to activate the equipment as it will lead to scheduling the soonest tech appointment.
Thank you for your help @EG!
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