Visitor

 • 

1 Message

09/03/2026 11:58 PM

Coax outlet for internet

My Xfinity gateway needs a coax cable, but I don't have a coax outlet. What can I do?

Oldest First
Selected Oldest First

Expert

 • 

120.5K Messages

3 hours ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

 • 

3.8K Messages

3 hours ago

Hello, user_0qyvyo! Thank you for joining us here on the forums. Our team would be happy to help schedule an expert Xfinity technician to help you install a coax outlet.

Please send us a Direct Message.
On a Desktop:

Make sure you’re logged into the forums.
Click the Direct Message icon in the top-right corner of the page.
Click the New Conversation icon to start a message.

Note: If the New Conversation icon is disabled, go to Profile Settings, uncheck “Opt Out from Direct Messaging,” and click Save.


In the “To:” field, type “Xfinity Support” and select the Xfinity Support handle with the blue checkmark to send your message.

On a Mobile Device:

Make sure you’re logged into the forums.
Tap the New Conversation icon.
In the “To:” field, type “Xfinity Support” and tap the Xfinity Support handle with the blue checkmark to send your message.

How to: Direct messaging within the forum

 

forum icon

New to the Community?

Start Here