Visitor
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3 Messages
COAX outlet activation
I am having problems gaming on my PC. I would like to move the modem closer into my room to plug in a ethernet cord. The current COAX outlet in my room doesn't work. How would I be able to get someone to activate it?
XfinityAldrik
Official Employee
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2.4K Messages
13 hours ago
Thanks for reaching out @user_ow8p4e! I know how important a stable connection is for PC gaming, using an ethernet connection will provide significant improvements compared to a wireless connection. If the coax outlet in your room isn’t active, we can assist by scheduling a technician. Is this outlet in your room on an exterior wall?
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