Hey @user_wcsdmi congrats on the new service! We can help here and schedule a visit for an installation. Just as a heads up our technicians won't be able to perform any wall fishing, this would need to go through a third party (e.g., an electrician) and we do have recommendations if needed.
To schedule here, please send us a direct message with your full name and service address.
• Make sure you are signed in here in the Xfinity Forum. Click "Sign In" if necessary • Click the "Direct Message" icon (square chat icon in the upper right corner of your screen next to the bell icon) • Click the "New message" (pencil and paper) icon • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line • Type your message in the text area near the bottom of the window • Press Enter to send it
EG
Expert
•
115.3K Messages
8 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityEva
Official Employee
•
2.2K Messages
8 hours ago
Hey @user_wcsdmi congrats on the new service! We can help here and schedule a visit for an installation. Just as a heads up our technicians won't be able to perform any wall fishing, this would need to go through a third party (e.g., an electrician) and we do have recommendations if needed.
To schedule here, please send us a direct message with your full name and service address.
• Make sure you are signed in here in the Xfinity Forum. Click "Sign In" if necessary
• Click the "Direct Message" icon (square chat icon in the upper right corner of your screen next to the bell icon)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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