Visitor

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1 Message

10/11/2026 1:19 AM

Coax installation

Hi, I wanted to transfer my wifi box to another room along with the coax, how would I schedule a technician to do so?

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Official Employee

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1.5K Messages

40 minutes ago

Hello @Jonjon676, thank you for taking the time to leave a post. We completely understand wanting to move your equipment and coax connection to a different room for a more convenient setup. We’d be happy to help you schedule a technician for the installation. There is a $100 installation charge for the technician visit. If you’d like to proceed with scheduling, If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account. We'd be more than happy to look into this for you.

 

How to send us a direct message: 

  1. Click "Sign In" if necessary. 
  2. Click the "Direct Messaging" icon. 
  3. Click the "Start new conversation" (pencil and paper) icon. 
  4. In the "To:" line, type "Xfinity Support." 
  5. As you type, a drop-down list will appear. Select "Xfinity Support" from that list. 
  6. An "Xfinity Support" graphic will replace the "To:" line. 
  7. Type your message in the text area near the bottom of the window. 
  8. Press Enter to send it.
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