Thank you for reaching out to us here on the Xfinity Forums. I hope your day is going well! I’d be happy to provide some information regarding having a new cable outlet installed.
Our technicians are able to install an outlet on an exterior wall where a hole can be drilled and the coax cable can be fed directly inside. Please keep in mind that there is a professional installation fee associated with this type of service.
If you need a new outlet installed on an interior wall that requires the cable to be fished through the wall, we recommend contacting a professional contractor, such as HelloTech, to complete the installation.
Xfinity customers can get up to a 25% discount on HelloTech services
HelloTech is a nationwide service with local technicians in most major cities across the United States. Xfinity currently partners with HelloTech to help with services that Xfinity doesn't offer, like:
-Installing smart home devices (including Xfinity Smart Home and Shield Select from Xfinity Home devices). -Mounting TVs on walls. -Setting up computers. -Installing wiring, custom outlets, and wall fishing. -Audio and video setup. For more information on HelloTech please follow this link
XfinityTonya
Official Employee
•
13 Messages
1 hour ago
Good morning!
Thank you for reaching out to us here on the Xfinity Forums. I hope your day is going well! I’d be happy to provide some information regarding having a new cable outlet installed.
Our technicians are able to install an outlet on an exterior wall where a hole can be drilled and the coax cable can be fed directly inside. Please keep in mind that there is a professional installation fee associated with this type of service.
If you need a new outlet installed on an interior wall that requires the cable to be fished through the wall, we recommend contacting a professional contractor, such as HelloTech, to complete the installation.
Xfinity customers can get up to a 25% discount on HelloTech services
HelloTech is a nationwide service with local technicians in most major cities across the United States.
Xfinity currently partners with HelloTech to help with services that Xfinity doesn't offer, like:
-Installing smart home devices (including Xfinity Smart Home and Shield Select from Xfinity Home devices).
-Mounting TVs on walls.
-Setting up computers.
-Installing wiring, custom outlets, and wall fishing.
-Audio and video setup.
For more information on HelloTech please follow this link
https://www.xfinity.com/support/articles/hellotech-overview
I hope this information helps! Please let us know if you have any additional questions. We’ll be happy to assist.
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