Visitor

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1 Message

Wednesday, October 22nd, 2025

Coax install

I do not have a coax outlet need an install how do I go about out getting this done

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Selected Oldest First

Expert

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114.1K Messages

5 hours ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

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1K Messages

5 hours ago

@user_fvn4v5 We would be able to help you get an install scheduled. Depending on the promo the normal charge would be $100 one time fee. But it includes all outside and inside wiring and the equipment set up. To get started please send us a direct message with your full name and service address.

To send a "Direct Message" to Xfinity Support: 
Click "Sign In" if necessary 
Click the "Direct Messaging" icon or  https://forums.xfinity.com/direct-messaging 
Click the "New message" (pencil and paper) icon 
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there 
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list 
- An "Xfinity Support" graphic replaces the "To:" line 
Type your message in the text area near the bottom of the window 
Press Enter to send it. 

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