3 Messages

Sunday, September 10th, 2023 9:21 PM

Closed

Coax Install

Hi there, I recently signed up for Xfinity ahead of moving into my new house. The house however doesn't have a coax connection. 

How do I go about scheduling a technician to install a coax connection in my home?

Thanks, 

[Edit: Personal Information] 

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Expert

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115.3K Messages

2 years ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Expert

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33.3K Messages

2 years ago

@McG2 

Hi there, I recently signed up for Xfinity ahead of moving into my new house. The house however doesn't have a coax connection. 

How do I go about scheduling a technician to install a coax connection in my home?

Thanks, 

Dan

Does your house have cable outlets?

(edited)

3 Messages

Sadly not, no coax outlets

Official Employee

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2.8K Messages

@McG2  Thanks so much for taking a moment out of your day to leave a post on our community forum. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into professional installation options for you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message.

(edited)

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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3 Messages

Thank you!

(Just typing something extra to hit the 20 character min. limit)   

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