Coax Code

I picked up a modem for home Wi-Fi, but a coax code to get it activated was missing. Am I supposed to get it by myself or was it supposed to come with a modem?

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XfinityChelseaB

Official Employee

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1.9K Messages

9 hours ago

Hello @user_sez2wv, Thanks so much for taking a moment out of your day to leave a post on our community forum and we would be happy to help. To clarify do you mean Coax Cable instead of Coax Code? You can see What's included in a Getting Started kit? - Here

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user_sez2wv

Visitor

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2 Messages

Yes, I meant Coax Cable.

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8 hours ago

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XfinityEricB

Official Employee

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2.5K Messages

user_sez2wv The kit was supposed to include a cable. Do you have a store near you to pick one up? You can also purchase one if you like as ours aren't any different.

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3 hours ago

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Customer Service

user_sez2wv

Coax Code

XfinityChelseaB

user_sez2wv

XfinityEricB

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