Coax Cable Outlet

user_o6trnf, Hi! Thanks for taking the time to visit XFINITY over our forums page for help with getting an outlet installed. Congrats on the move! We are the right place to go for help. To get this resolved, the next best step from here is to schedule a service installation appointment with a $100 installation fee which can be scheduled online. Before scheduling a repair appointment, simply try to resolve your issue using the online troubleshooting guides available on xfinity.com. Here are the steps below.

 

1.        Log in to xfinity.com.

2.        Click Troubleshoot under the device you want to troubleshoot

3.        Next, you can check for some common issues with this device. Try each troubleshooting step, then click Continue.

4.        If we're unable to resolve your issue online, you may be asked to set up a repair appointment with an Xfinity technician. Click Continue.

5.        Tell us about the issue you're having, then click Continue.

6.        Select a date and time that works for you and enter the best number for the technician to reach you. When you've completed all the fields, click Schedule Appointment.

7.        You'll see a confirmation page once your appointment is scheduled.

o        If you need to change or cancel your appointment, you can select Manage Appointment. Otherwise, you can exit by selecting Back to My Account.

 

While waiting for that appointment, did you know that you also have preinstallation benefits? Please visit this pre-activate benefits link. This link will provide you with all of our pre-activation feature and benefits! My favorite is being able to enjoy XFINITY WiFi hotspots!