Note - some boxes no longer need to have a coaxial cable installed in your residence, just a compatible STB and gateway to interface with each other. They will function the same as the STB Box in your house with the cable from the wall.
Hello @user_pa44jm I hope your day has been going well. Thanks for reaching out, @sailorbear510 provided a link to assist in ways to schedule a technician. Let me know if this helps.
Accepted Solution
sailorbear510
Contributor
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64 Messages
29 days ago
All types of scheduling can be done in various ways. Here is a list of them on their official site:
https://www.xfinity.com/support/articles/xfinity-my-account-app-manage-appointments
Note - some boxes no longer need to have a coaxial cable installed in your residence, just a compatible STB and gateway to interface with each other. They will function the same as the STB Box in your house with the cable from the wall.
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EG
Expert
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113.9K Messages
29 days ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityQuemekia
Official Employee
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635 Messages
29 days ago
Hello @user_pa44jm I hope your day has been going well. Thanks for reaching out, @sailorbear510 provided a link to assist in ways to schedule a technician. Let me know if this helps.
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