Visitor
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1 Message
Coax cable installation
Hey,
i recently got Xfinity Internet services and I just received I don’t have coax port at my house. I’ve tried calling to setup an appointment but the live chat won’t let me. Do I have to go in store to set up an appointment?
XfinityThomasB
Official Employee
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2K Messages
2 years ago
Hello @user_f72450. Excited you are going to be setting up service! Let's get this figured out.
Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.
To send a "Peer to peer" ("Private") message:
Click "Sign In" if necessary
• Click the "Peer to peer chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
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user_c9cd27
1 Message
2 years ago
where is the peer to pee chat icon
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