Visitor
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1 Message
Closed Xfinity Acct. #[Edited]
Hello,
I'm addressing this issue now, because I was laid up for many months in the hospital. I was never issued a check for the remaining balance on my Xfinity acct which was closed last July 2025, Xfinity owes me $37.97.
I have moved to Kansas and my new address:
[Edited: "Personal Information"]
Thank you for addressing my issue!
[Edited: "Personal Information"]
XfinityJosephA
Official Employee
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2.1K Messages
4 hours ago
Hello, @user_oclyrv our team can take a closer look at your closed account and help. When you have a chance send us a direct message, so we can review your billing details. You can use the Direct Messaging icon at the top of the page to send your name and service address to "Xfinity Support." If you don't see an icon, you can use this link.
https://forums.xfinity.com/direct-messaging
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