Hi there @user_6qwhjv, and thank you for posting to our Xfinity Community Forum! You've come to the right place for help. 👍
If you're using an Xfinity X1 TV Box, you can turn Closed Captioning off by pressing and holding the microphone button on your Xfinity Voice Remote and saying "Closed Captions Off."
To make sure we're providing the correct instructions, could you let us know what device you're using to watch TV (X1 TV Box, Xfinity Stream app, smart TV, etc.)? We're happy to help!❤️
XfinityMelinda
Official Employee
•
355 Messages
6 hours ago
Hi there @user_6qwhjv, and thank you for posting to our Xfinity Community Forum! You've come to the right place for help. 👍
If you're using an Xfinity X1 TV Box, you can turn Closed Captioning off by pressing and holding the microphone button on your Xfinity Voice Remote and saying "Closed Captions Off."
You can find more information here: https://www.xfinity.com/support/articles/x1-closed-captioning.
To make sure we're providing the correct instructions, could you let us know what device you're using to watch TV (X1 TV Box, Xfinity Stream app, smart TV, etc.)? We're happy to help!❤️
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