Visitor

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1 Message

Friday, April 24th, 2026 4:54 AM

Close my account

Can I close my account because I am moving 

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Official Employee

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137 Messages

2 days ago

Hi there @user_hs9uxn Thank you so much for reaching out on our Xfinity Community Forum about cancelling your services due to moving.  I'll be happy to assist.  Congrats on your move!  Have you considered transferring those services to your new location?  Please see below some helpful information about disconnecting your services.  I have also dropped the link below for more info.  

To disconnect your Xfinity services, you can follow these steps:

  1. Visit the Xfinity website and navigate to the cancellation section.
  2. If you're moving, consider transferring your services instead.
  3. Pay your final bill, which may include prorated charges or early termination fees.

    https://www.xfinity.com/support/articles/important-information-when-canceling-services
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