Wed, Dec 16, 2020 10:00 AM
I was not offered a new plan that was comparable to what I had before this recent change . Please close my account effective immediately. Please advise when this has been completed by phone or text or email.
6 m ago
Diamond Problem Solver
Hi @jbraggjr, We appreciate you for using the Xfinity Forum to get help addressing your billing concerns. Our team can assist you. Please be aware, if there are any ETF's associated with the new package, you will be responsible for those fees. Please send a private message with your full name and service address as it appears on your billing statement. To send a message, click on my name, "ComcastChe," then click send a message.