Visitor
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3 Messages
Clarifications about migration from Xfinity to Now Internet
I would have a couple questions about moving from an Xfinity term contract to Now Internet:
- can the early termination fee be waived in this case? The contract I have does not mention this specific scenario, the closest ones is cancellation and reconnection to Xfinity services as a result of a move;
- how far in the future I can plan the cancellation of Xfinity in anticipation of signing up to and configuring Now Internet? Just to know if I should account for days or weeks to make such move.
XfinityJon
Official Employee
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732 Messages
1 day ago
Good evening edymtt. How far into your contract are you? As far as the disconnection and set-up element, you would be able to do that close together. It would not require a large span of time. You just want to ensure you have secured your equipment then you could schedule the disconnect, and activate your NOW Internet.
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