yellowlabs's profile

Regular Visitor

 • 

2 Messages

Sat, Feb 13, 2021 9:00 AM

Cisco DPC 3941T

Found out this gateway/modem/router is retired or out of service (from Cisco website).  Does Comcast/Xfinity have a higher level/better/new one?  Can it be shipped to me?

Responses

Official Employee

 • 

2 Messages

2 m ago

I can look into your concerns about this gateway. If you could send me a private message with your full name, and the name listed on the account (if different), I'd be more than happy to look into this for you.

To send a Private Message, please click on my name (ComcastJamesH) and select “Send a message”.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

New to the Community?

Start Here