brown6777's profile

New Poster

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2 Messages

Mon, Oct 19, 2020 1:00 PM

Checking xFi Pod Order status

We ordered some xFi pods on Saturday. Today we received a phone call ostensibly about this, we panicked that call was a scam, hung up. Wondering now if it was a legitimate phone call and if we need to do something. Looking for answers on that or status of our order, because I figure that would answer that question as well. Have spent the morning and early morning searching for answers. Have not been satisfied with results. 

 

Anyone have any answers? How do I check order status?

Responses

ComcastJoeTru

Official Employee

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6.7K Messages

6 m ago

Hello brown6777. We appreciate you visiting and posting on our Forums. Did you receive your xFi Pods order? If you need help, I can assist with reviewing your account. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

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2 Messages

6 m ago

Haven't received yet. 

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