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Sunday, January 14th, 2024 9:33 PM

Closed

Checking status on ticket

I want to check the status of my recent that one of the agents opened up for me. Ticket number - [Edit: Private Information Removed]

Official Employee

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376 Messages

1 year ago

Hello @user_9enktg! I would love to assist you with your inquiry. Please send us a direct message with your first/last name and full address. You can start by clicking the "direct message" icon on the upper right page of the forum page. Once you click on that, input our shared handle "Xfinity Support" to send us a direct message. If you're signed in to your forums profile and because you have already posted to the public page, you should have the option to do so.

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