Checking on my appointment

user_z08tof Thanks for posting on our Community Forums. We may need to look further into the ticket and see what is happening or what we can do to help further. Please send our team a direct message with your full name and address.

 

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• Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging
• Click the "New message" (pencil and paper) icon
• The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
  • As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
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• Press Enter to send it.