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user_c5hk70
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Thursday, August 15th, 2024 10:28 AM

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Check when my router is scheduled to be delivered

Hi, I scheduled my router to be delivered on the 25th, however it’s tracking is showing that’s it’s on the way currently. Is there any way to check when it’s actually scheduled to be delivered, and change it if necessary?

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Updated 

10 months ago

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XfinityJosephA

Official Employee

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1.8K Messages

10 months ago

Hello, how are you doing @user_c5hk70? Hopefully your week has been a good one! Once a shipment is in UPS' hands you'll need to speak with them directly. 

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user_c5hk70

2 Messages

Okay, but can I check what time it is XFinity scheduled the delivery for? UPS does not display that information. 

10 months ago

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XfinityJosephA

Official Employee

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1.8K Messages

user_c5hk70 I wish the system worked that way. The only thing we can do is view the tracking and go by the anticipated delivery date once that updates. They may be able to schedule the delivery for a future date if you contact them in advance. It's worth giving that a try. 

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10 months ago

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