Visitor
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2 Messages
Check order by confirmation code
I placed an order yesterday for a camera add on for my self monitoring system and I got a confirmation code but received no email confirming my order and there is nothing on my account about my order. How can I see if it went through?
CCAbbie
Problem Solver
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1.4K Messages
4 years ago
@user_3e154a Hello! I thanks for reaching out and looking to add a camera! I would be happy to check on that order for you.
Please send a private message by clicking the Peer to Peer chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your name and address and I'll be happy to help.
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user_3e154a
Visitor
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2 Messages
4 years ago
I did what was asked with my name and address. Did my order go through?
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