1 Message
Check gigabit pro x10 availability
I would to check if gigabit pro X10 is available at my service address. I am unsure how to proceed as I can’t seem to find the direct messaging button to send my information to support to have them check.
1 Message
I would to check if gigabit pro X10 is available at my service address. I am unsure how to proceed as I can’t seem to find the direct messaging button to send my information to support to have them check.
XfinityJustinC
Official Employee
•
1.2K Messages
1 year ago
Hello, user_roylq0 thank you for taking time out of your day to create a post. The way the forums work is you will make sure you're signed in, and create a post like you did here, then wait for a Xfinity employee to ask to send the direct message. I can definitely help with getting a ticket open for our Gig x10 experts to check on availability.
When you have time please send a direct message:
To send a direct message:
Click "Sign In" if necessary
• Click the "Direct Message" icon in the upper right - it looks like a chat bubble
• Click the "New message" (pencil and paper) icon just to the right of Conversations
• Type "Xfinity Support" in the "To:" line - do not use the Employee's name!
• Type your message in the text area near the bottom of the window
• Press Enter to send it
To expedite your request, we ask that you please include your name, the account holder name (if different), and the service address.
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