Hello, @user_q2iz4m The whole community is here to support you. The goal of our community is to provide answers for all so staying as public as possible, when situationally appropriate, may help users other than yourself. What would you like to chat about?
Few days ago I was on a CHAT with you. Told them I have not been able to get Netflix for months. Your tech came to house and could not find an answer. I asked for a #300 credit since I have been paying for something I did not get. Your rep said they would look into it and get back to me. Have not heard from them Yet?
Thanks for reaching out to us, I do apologize for any inconvenience you are having with our chat service or your Netflix account.
let's take a deeper look at your account and get your issues fixed and resolved so you can enjoy your services.
To get started please send me a direct message with your first and last name and your complete service address
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Click "Sign In" if necessary
Click the "Direct Message” icon (upper right corner of this page)
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
Type your message in the text area near the bottom of the window
Press Enter to send your message
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityThomasC
Official Employee
•
2.7K Messages
4 days ago
Hello, @user_q2iz4m The whole community is here to support you. The goal of our community is to provide answers for all so staying as public as possible, when situationally appropriate, may help users other than yourself. What would you like to chat about?
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