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I tapped to download transcript of my chat session and cant seemed to find it. I hope you can leas me to the right direction

Robert Burns

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XfinityBenjaminM

Official Employee

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2.6K Messages

5 months ago

RoboChef46360 If you downloaded it, try going to your File Explorer in Windows 11, and it will be under downloads. We also see your Direct Message. In the future, please wait to be invited to send a DM as it is against our Forums Guidelines to send an Unsolicited Direct Message to an Official Xfinity Employee.

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user_7628ww

Visitor

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1 Message

Can I chat with an actual person

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15 days ago

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XfinitySean

Official Employee

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292 Messages

Hey there user_7628ww, we appreciate you joining us here in the community forums! Our team of experts on Xfinity Forums is always happy to assist! Can you share some information about what you need help with?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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15 days ago

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user_rm2fgy

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1 Message

3 hours ago

I need live chat, not virtual AI

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XfinityEmilyB

Official Employee

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2.5K Messages

user_rm2fgy Welcome to our community forum! You've reached the perfect place to get with any of your Xfinity questions. What can I do for you today?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

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2 hours ago

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RoboChef46360

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XfinityBenjaminM

user_7628ww

XfinitySean

user_rm2fgy

XfinityEmilyB

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