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I work from home for Blue cross. Xfinity worked in my area of rolling wood on Dec 23rd, Dec 24th, Dec 26th and Dec 27th. I now receive an email this morning that Xfinity will be working in my area Jan 6th. I have already had to deal with work issues as I constantly had outages when Xfinity was working in my area last week. Can you confirm why you need to work in my area again and will I be compensated for the constant outages which is now affecting my employment
EG
Expert
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107.8K Messages
3 days ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityAngie
Official Employee
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1.5K Messages
3 days ago
Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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