Visitor
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1 Message
Chat with A live person at xfinity
I have been chatting with a person at some place that has been working for a sub contractor and they tried to help me but they didn’t come through I have had chat with a lot of people that say they can help me with getting my service back on mu
name John Knisel I would appreciate it because I just got out of the hospital I
had a heart attack and a stroke just got home and I’m wheelchair bound please help me I just made a payment for 263 .54 yesterday and I just getting over my wife passing
XfinityDemetrise
Official Employee
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393 Messages
18 hours ago
Hi there @user_aylht3 Thank you so much for reaching out on our Xfinity Community Forum. I'll be happy to assist. To get started, please follow the steps below to send a direct message.
How to Send Us a Direct Message:
1. Click "Sign In" if necessary.
2. Click the "Direct Messaging" icon.
3. Click the "Start new conversation" (pencil and paper) icon.
4. In the "To:" line, type "Xfinity Support".
5. As you type, a drop-down list will appear. Select "Xfinity Support" from that list.
6. A "Xfinity Support" graphic will replace the "To:" line.
7. Type your message in the text area near the bottom of the window.
8. Press Enter to send it.
How to: Direct messaging within the forum | Xfinity Community Forum
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