Visitor
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1 Message
Chat transcript
I need a trans script of my last two chats that I had with the agent online for Xfinity because what I was told and what was actually done it’s two different things so I just needed to verify the conversation thank you
XfinityAmira
Official Employee
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4.6K Messages
8 hours ago
Hi user_6vya4x! Thanks for visiting our Xfinity Forum. Please know my team is always here to support you. We would be more than happy to see if we can access those chat transcripts for you. Please send us a Direct Message. Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message icon” (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the To line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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