Chat on Dec 6 now Acct Suspended?

user_exn6z0 Good morning! We appreciate you taking the time to reach out to our Community Forums Team for assistance with your account and services. Keeping your services connected is important, especially when we use them for so much these days. I'd be happy to get you in the right direction for getting your services restored. You should have received an email confirmation on your payment arrangement yesterday. Did you receive that? If not, can you please try and set it up again to be sure it we through okay? Please let me know if you are successful, or run into any issues. I'm here to help. 

 

https://www.xfinity.com/support/articles/set-up-payment-arrangement