Visitor
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6 Messages
Chat log transcripts
Who at Xfinity is able to review a past Chat log Transcripts with me? I spoke with a supervisor on the phone and she doesn’t know either.
I have them downloaded and will upload to Reddit, twitter, BBB. Whatever I need to. Thanks.
XfinityRichard
Official Employee
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1.8K Messages
7 days ago
Hi there, @user_user_users if you would like to send me a DM with your full first and last name along with your full service address. You can also send the screenshot in the DM as well so that I can assist you further.-Richard
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XfinityRichard
Official Employee
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1.8K Messages
7 days ago
Hi there,@user_user_users once I get your account information, I can check sometimes we are not able to see the chat log.-Richard
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