U

Visitor

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2 Messages

Tuesday, May 6th, 2025 1:09 PM

Chat live agent

About getting extension on my bill

Official Employee

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1.6K Messages

3 days ago

Hi there! Thank you for taking the time to reach out about your billing concerns. Are you looking to set up a payment arrangement? 

 

If you need more time to pay your past due balance and are eligible for our flexible payment options:

  1. Sign in to your Xfinity account.
  2. Click Chat for options to start chatting with Xfinity Assistant.
  3. Select Set up a payment arrangement in your chat.
  4. Choose a payment date for your arrangement when prompted.
    • If you’re adding a payment method later, continue to set up your payment arrangement with Xfinity Assistant by choosing a due date and clicking Submit.

Full article here

 

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