Chat agent would not help, and hung up when he couldn't upsell

Hello,

Just signed up for a new service. Used Xfinity router that was glitchy and kept dropping wifi. So I used automated service, but that disabled my Xfinity router and I couldn't find the network any longer. Chatted with Anil after a long hold. Anil seemed uninterested is solving my issues and kept up selliing me to Mobile plan and then started telling me that my 7 devices (3 phones, 2 laptops, 1 TV, 1 Deco mesh) are too much for my 300MB service! I assured him that I am tech literate and had 200MB before which was enough, so he started asking me to change my ethernet cable, which again is irrelevant because the signal comes from coax, and the wifi was not getting broadcasted, nothing to do with if I have ethernet plugged in. When I pointed this out, he cut off the chat. 

This was very frustrating after almost an hour with this guy. Luckily I am tech literate and had a Netgear CAX30 AX2700 (xfinity compatible device), so I fixed it myself. 

I want to make sure Anil doesn't continue to spoil your reputation. 

Thank you