mrlawnmower's profile

New Poster


1 Message

Sat, Oct 3, 2020 10:00 AM

Chat Agent never available

The past 2 days, I am unable to get in contact with a chat agent to assist me with canceling my service, since I currently have strep throat and cannot speak on the phone for at least a week or two.

What times or how else can I get some sort of help? 



Official Employee


2.4K Messages

7 m ago



I would love to help you here! 

To send a private message, please click my name "ComcastMartin" then select "Send a Message" on the right side.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

New to the Community?

Start Here