I'm currently posting 110 for internet only. Home Telecom and other providers are offering more "internet" for less. What retention promotions do you currently have for your current customers.
Thanks for your interest in renewing our services, user_kztzv4. We'd be happy to check the available options for you. Could you please send our team a Direct Message with your name and service address? Our team can take a further look at this issue.
To send a Direct Message:
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• Click the "Direct Messaging chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list that appears. The "Xfinity Support" graphic replaces the "To:" line
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• Press Enter to send it
For an example of how to send us a direct message, check out this link:
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EG
Expert
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122.8K Messages
4 hours ago
Please describe the nature of your issue in detail right here, but be sure to exclude any personal information.
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user_kztzv4
Visitor
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2 Messages
2 hours ago
I'm currently posting 110 for internet only. Home Telecom and other providers are offering more "internet" for less. What retention promotions do you currently have for your current customers.
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EG
Expert
•
122.8K Messages
1 hour ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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