Charges for extra internet usage

Will you waive additional charges incurred using the internet while you’re doing your system upgrade and I can’t connect to my WiFi?

Thanks

Responses

Oldest First

Selected Oldest First

EG

Expert

•

121.4K Messages

21 hours ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

0

XfinityBrianH

Official Employee

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2.5K Messages

21 hours ago

user_o2d82b Thanks so much for reaching out to us here with your concerns! Once service has been restored, you can apply for a credit for a service interruption in your area at the following link https://www.xfinity.com/support/articles/credit-xfinity-assistant.

0

Customer Service

user_o2d82b

Charges for extra internet usage

EG

XfinityBrianH

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