Visitor

 • 

1 Message

Wednesday, January 7th, 2026 3:04 PM

Charge my card

Infinity charge my card 6 times December 15 and keep giving me the runaround about my refund 

Oldest First
Selected Oldest First

Official Employee

 • 

3.9K Messages

1 day ago

@user_pagvv6

 

I do want to thank you so much for taking the time out of your day to reach out through our Forums Channel. Please send me a Direct Message with your name and service address so that I can fully dive into this for you! I will leave you instructions on how to initiate the message with us! I look forward to working with you soon!


- Click "Sign In" if necessary
- Click the "Direct Message" icon (upper right corner of this page)
- Click the "New message" (pencil and paper) icon
- Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
- Type your message in the text area near the bottom of the window
- Press Enter to send your message

forum icon

New to the Community?

Start Here