Visitor

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1 Message

09/23/2026 5:04 PM

Charge for Now tv and Peacock

I was charged $20.00 for Now tv and Peacock. I did not order this or agree to it and do not want it. I want this cancelled immediately and a refund for the $20.00 charged to my account be refunded.

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Official Employee

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3.1K Messages

40 minutes ago

@user_9uyu3m Thank you for making us aware of this unauthorized order for NOW TV and Peacock via Forums. I highly recommend you speak to our Customer Security Assurance team. They'll be able to help take care of this for you. They can be reached by filing a ticket through this link https://spa.xfinity.com/help/identity-theft?faq=identity-theft.

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