U

Visitor

 • 

1 Message

Monday, May 12th, 2025 8:38 PM

CHAPTER 7 BANKRUPTCY

Hi, I need to inform Xfinity of my Chapter 7 bankruptcy as of May 1, 2025. Who do I notify?

Expert

 • 

110.3K Messages

1 day ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

 • 

2.2K Messages

1 day ago

 

user_590k1o Thanks for reaching out for assistance. We can help report the bankruptcy! Could you please send our team a Direct Message with your name and service address? 

 

To send a Direct Message:

Click "Sign In" if necessary

• Click the "Direct Messaging chat" icon

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list that appears. The "Xfinity Support" graphic replaces the "To:" line

• Type your message in the text area near the bottom of the window

• Press Enter to send it

 

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