Visitor
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10 Messages
channels missing that are paid for
I noticed tonight ( 4/17/2025) that several channels are missing that we pay for. No changed have been made to plan and all worked earlier in the day yesterday.
Visitor
•
10 Messages
I noticed tonight ( 4/17/2025) that several channels are missing that we pay for. No changed have been made to plan and all worked earlier in the day yesterday.
XfinityKei
Official Employee
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1.6K Messages
2 months ago
@Teloria Thanks for bringing your concerns with our attention. l'm sorry to hear you're missing channels.
What channels are you missing?
Have you had the chance to review your channels lineup and confirm those channels are part of your lineup?
On your Xfinity bill using the Xfinity app you can see the name of your channel lineup.
Are you seeing any error messages or error codes when you tune to those channels?
Are you watching through your cable box or are you streaming using the Xfinity Stream app to watch TV?
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EG
Expert
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110.8K Messages
2 months ago
The concern is not "accessibility / disability" help related............ Topic moved here to the proper help section.
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