Visitor

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29 Messages

09/07/2026 7:34 PM

Channel Listing Difference

I have Xfinity in the 19607 area. There are two channels listed for the"same" channels and I want someone to tell me what the difference is in the channels and if they are the same thing, why is it necessary to have two different listings? Makes no sense at this point. I will give you an example: Channel 803 and Channel 1003 are both listed as KYWDT. Please explain the difference.

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Official Employee

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2.7K Messages

5 hours ago

Thanks for meeting us here in our community, @user_451dcb, about your channel concerns. We're happy to help.

 

I understand why that would be confusing. In most cases, channels like 803 and 1003 are the same station, with the difference being the broadcast format. Channel 803 is typically the standard listing, while channel 1003 is the HD (High Definition) version of the same channel. That's why both are listed as KYWDT.

 

Some customers prefer having separate channel numbers because it allows them to choose between SD and HD versions, while others find the duplicate listings unnecessary. If you're using newer X1 equipment, both channel numbers generally provide the same programming, with the higher-numbered channel often being the HD feed.

Visitor

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29 Messages

So then if I want my DVR to record HD, I somehow have to use the higher channels, correct, rather than voice control to record a show irrespective of a specific channel?  Seems like that just makes it more difficult to control. Is there a way to ensure it only records the HD channel if there are two channels with the same content? And what is considered newer X1 equipment - I haven't had my DVR or router replaced for years?

Visitor

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29 Messages

Also, where can I get a list of these duplicate channels?

Official Employee

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2.7K Messages

@user_451dcb When setting the recording, you would have to select the correct HD channel.

 

To set up your X1 to prioritize HD channels, follow these steps:


Press the “Xfinity” button on your remote and select the “Settings” gear icon.

  1. Navigate to “Preferences” and select it.
  2. Choose “General” and then highlight “Default Guide View”.
  3. Select “HD Channels” from the options available and press “OK”.
  4. To check your selection, press the “Guide” button on your remote.

This will set your default guide view to prioritize HD channels. 

 

Also, you're able to view your channel lineup here: https://www.xfinity.com/support/local-channel-lineup after you sign into your account with your Xfinity ID. 

(edited)

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