1 Message
Channel lineup problem
I lost access to Paramount plus that I pay for. I like someone in customer service help me. I tried chat assistant, no luck. Phone access to customer service is non existent.
1 Message
I lost access to Paramount plus that I pay for. I like someone in customer service help me. I tried chat assistant, no luck. Phone access to customer service is non existent.
XfinityVianney
Official Employee
•
1.8K Messages
24 days ago
Thank you for reaching out here on Forums, where you have a great community of employees, experts, and fellow customers who are always willing to help. I appreciate you taking a moment of your day to create a new post and contribute to this great platform. I understand you don't have access to Paramount +, and I'll be glad to research this further. I know it can be frustrating now to have access to the channels and networks you love the most.
Currently, the channel lineup offers the Paramount Network Channel and Paramount + with Showtime. These two would be different from the standalone Paramount + app. Can you confirm the channel numbers you are having the issues with?
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