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Wednesday, August 10th, 2022 6:45 PM

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Changing the delivery date of my Getting Started Kit

Hello,

I need to change the delivery date of my Getting Started Kit. I initially set a delayed delivery date to 8/18/22 but due to a change in plans in moving, I need the kit to be delivered on 8/20/22 as I will not be moving in until then. How can I go about making a change in my delivery date?

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Updated 

3 years ago

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CCJay

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618 Messages

3 years ago

Hi there! Thanks for making our team aware of this. Since your package has not shipped, you don't have a tracking number that you can manage your delivery with. That's where we can help. Let's meet in private to get started. 

 

To send a direct message [private message]:

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  •    - As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
  •    - An "Xfinity Support" graphic replaces the "To:" line.
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