Visitor

 • 

1 Message

Tuesday, May 13th, 2025

Changing Ownership

Hello, 

I am trying to switch my account ownership to my roommate as she will stay with Xfinity wifi and equipment.  I am moving out and will not need wifi in new apt. How can I switch ownership? 

Oldest First
Selected Oldest First

Official Employee

 • 

4.3K Messages

3 months ago

Hello user_k0z1ei! Thanks for taking the time to reach out on our Xfinity Forum regarding this Change of Ownership request. My team can further assist you with this, please send us a Direct Message. Here are the detailed steps to direct message us: 
 • Click "Sign In" if necessary
 • Click the "Direct Message icon” (upper right corner of this page)
 • Click the "New message" (pencil and paper) icon
 • Type "Xfinity Support" in the To line and select "Xfinity Support" from the drop-down list
 • Type your message in the text area near the bottom of the window
 • Press Enter to send your message

 

forum icon

New to the Community?

Start Here