Visitor

 • 

1 Message

09/20/2026 8:33 PM

Changing my skipping address

I just ordered now and then need to change my shipping address from a router

Oldest First
Selected Oldest First

Expert

 • 

121.3K Messages

6 hours ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

 • 

3.2K Messages

3 hours ago

Thank you for reaching out to our team here about that address change. I will be happy to assist you with that request from here. In order for me to help with that I will have to ask you send me a direct message with the full name and complete address on your service. To send a direct message. 

 Click "Sign In" if necessary

  • Click the "Direct Message” icon (upper right corner of this page)
  • Click the "New message" (pencil and paper) icon
  • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
  • Type your message in the text area near the bottom of the window
  • Press Enter to send your message

    How to: Direct messaging within the forum | Xfinity Community Forum

forum icon

New to the Community?

Start Here