Changing my plan

I will be out of the country for about 6 months and would like to cancel my TV and my phone service during that time. I need to keep my internet to take care of my security system. The office in Rome Ga is closed so how to I make these changes and turn in my equipment?

This conversation is no longer open for comments or replies and is no longer visible to community members.

Responses

Oldest First

Selected Oldest First

Again

Expert

•

32.9K Messages

5 years ago

@Recon1118 wrote:

I will be out of the country for about 6 months and would like to cancel my TV and my phone service during that time. I need to keep my internet to take care of my security system. The office in Rome Ga is closed so how to I make these changes and turn in my equipment?

Your issue has been escalated to the Comcast Corporate Team available to the Forums. A member of that team will reply to your post as quickly as they are able, so check back often.

In the meantime, please do not send a PM to an Official Employee unless requested because it is against the Forum Guidelines and the Acceptable Use Policy.

0

CCMorgan

Gold Problem Solver

•

3.3K Messages

5 years ago

Hi, Recon1118. Thanks for posting here for support! We can help you with these changes and also let you know how to return equipment. Please send me a PM with your first and last name, we can go from there.

To send a private message, please click my name "ComcastMorgan" then select "Send a Message" on the right side.

Thanks!

0

Customer Service

Recon1118

Changing my plan

Again

CCMorgan

New to the Community?