Recon1118's profile

Fri, Dec 4, 2020 8:00 PM

Changing my plan

I will be out of the country for about 6 months and would like to cancel my TV and my phone service during that time.  I need to keep my internet to take care of my security system.  The office in Rome Ga is closed so how to I make these changes and turn in my equipment?

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Again

Expert

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25.8K Messages

6 m ago


@Recon1118 wrote:

I will be out of the country for about 6 months and would like to cancel my TV and my phone service during that time.  I need to keep my internet to take care of my security system.  The office in Rome Ga is closed so how to I make these changes and turn in my equipment?


Your issue has been escalated to the Comcast Corporate Team available to the Forums.  A member of that team will reply to your post as quickly as they are able, so check back often.
 
In the meantime, please do not send a PM to an Official Employee unless requested because it is against the Forum Guidelines and the Acceptable Use Policy.  

 

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Official Employee

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2.5K Messages

6 m ago

Hi, Recon1118. Thanks for posting here for support! We can help you with these changes and also let you know how to return equipment. Please send me a PM with your first and last name, we can go from there. 

 

To send a private message, please click my name "ComcastMorgan" then select "Send a Message" on the right side.  

 

Thanks!

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Solution.tick

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