Changing my plan

I will be out of the country for about 6 months and would like to cancel my TV and my phone service during that time. I need to keep my internet to take care of my security system. The office in Rome Ga is closed so how to I make these changes and turn in my equipment?

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Expert

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31.9K Messages

5 years ago

@Recon1118 wrote:

I will be out of the country for about 6 months and would like to cancel my TV and my phone service during that time. I need to keep my internet to take care of my security system. The office in Rome Ga is closed so how to I make these changes and turn in my equipment?

Your issue has been escalated to the Comcast Corporate Team available to the Forums. A member of that team will reply to your post as quickly as they are able, so check back often.

In the meantime, please do not send a PM to an Official Employee unless requested because it is against the Forum Guidelines and the Acceptable Use Policy.

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CCMorgan

Gold Problem Solver

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3.3K Messages

5 years ago

Hi, Recon1118. Thanks for posting here for support! We can help you with these changes and also let you know how to return equipment. Please send me a PM with your first and last name, we can go from there.

To send a private message, please click my name "ComcastMorgan" then select "Send a Message" on the right side.

Thanks!

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Customer Service

Recon1118

Changing my plan

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CCMorgan

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