Recon1118's profile

New Poster

 • 

1 Message

Friday, December 4th, 2020 8:00 PM

Closed

Changing my plan

I will be out of the country for about 6 months and would like to cancel my TV and my phone service during that time.  I need to keep my internet to take care of my security system.  The office in Rome Ga is closed so how to I make these changes and turn in my equipment?

This conversation is no longer open for comments or replies and is no longer visible to community members.

Expert

 • 

31.9K Messages

5 years ago


@Recon1118 wrote:

I will be out of the country for about 6 months and would like to cancel my TV and my phone service during that time.  I need to keep my internet to take care of my security system.  The office in Rome Ga is closed so how to I make these changes and turn in my equipment?


Your issue has been escalated to the Comcast Corporate Team available to the Forums.  A member of that team will reply to your post as quickly as they are able, so check back often.
 
In the meantime, please do not send a PM to an Official Employee unless requested because it is against the Forum Guidelines and the Acceptable Use Policy.  

 

Gold Problem Solver

 • 

3.3K Messages

5 years ago

Hi, Recon1118. Thanks for posting here for support! We can help you with these changes and also let you know how to return equipment. Please send me a PM with your first and last name, we can go from there. 

 

To send a private message, please click my name "ComcastMorgan" then select "Send a Message" on the right side.  

 

Thanks!

forum icon

New to the Community?

Start Here